This privacy policy sets out how The Skin Studios uses and protects any information that you give us when you use this website. The Skin Studios is committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
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The Skin Studios may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

This policy is effective from date of launch on 12/11/2018 

 

WHAT WE COLLECT

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We may collect the following information:

• Name

• Contact information including email address

• Demographic information such as postcode, preferences and interests

• Other information relevant to customer surveys and/or offers

What we do with the information we gather: We require this information to build and maintain the quality and integrity of the website. We also use this to understand your needs and provide a better service, and in particular for the following reasons: 

 

INTERNAL RECORD KEEPING

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We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address that you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

SECURITY

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We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

HOW WE USE COOKIES

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A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

LINKS TO OTHER WEBSITES

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Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over any external website that isn’t part of The Skin Studios Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

CONTROLLING YOUR PERSONAL INFORMATION

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We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please email juliet@theskinstudios.co.uk
 
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

USING YOUR PERSONAL INFORMATION

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1. All personal data is stored securely in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR). For more details on security see section 6, below.

2. We use your data to provide the best possible services to you. This includes:

   1. 1. Providing and managing your access to Our Site

      2. Personalising and tailoring your experience on Our Site

      3. Supplying Our services to you

      4. Personalising and tailoring Our services for you

      5. Responding to communications from you

      6. Supplying you with email communication e.g. newsletters, alerts etc. that you have subscribed to (you may unsubscribe or opt-out at any time by tapping the "unsubscribe button")

      7. Supplying you with service information following your relevant form submission. Limited to the specific service.

      8. Analysing your use of our site and gathering feedback, to enable us to continually improve our site and your user experience

3. In some cases, the collection of data may be a statutory or contractual requirement, and We will be limited in the [products and] services We can provide you without your consent for Us to be able to use such data.

4. With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email with information, news and offers on Our services We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.

5. Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights.  We will only process your personal data if at least one of the following basis applies:

   1. you have given consent to the processing of your personal data for one or more specific purposes;

   2. processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;

   3. processing is necessary for compliance with a legal obligation to which we are  subject;

   4. processing is necessary to protect the vital interests of you or of another natural person;

   5. processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or

   6. processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child. 

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YOUR RIGHTS UNDER GDPR

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Under the GDPR, you have:

1. the right to request access to, deletion of or correction of, your personal data held by Us;

2. the right to complain to a supervisory authority;

3. be informed of what data processing is taking place;

4. the right to restrict processing;

5. the right to data portability;

6. object to the processing of your personal data;

7. rights with respect to automated decision-making and profiling (see section 14 below).

To enforce any of the foregoing rights or if you have any other questions about Our Site or this Privacy Policy, please contact us at juliet@theskinstudios.co.uk

 

CONTACTING US

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If you have any questions about Our Site or this Privacy Policy, please contact us by email at juliet@theskinstudios.co.uk, Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.

 

CHANGES TO OUR POLICY

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We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.